Conference Endnote - Breakthrough Performance
Draw together the learning from the day, with fresh inspiration from keynote speakers: Mark Davies, Head of Customer Service at the Environment Agency, and Nicola Callan Head of Engagement & Learning at The Forum reflect on the critical issues they have been facing in the last year and draw together the learning from the conference with fresh insight on these key questions:
- How do we maximise the value we add to our organisations?
- How do we embed our functions as a business-critical capability?
- How do we release the potential of our people?