14:10 - 14:50  Rising Star Awards

How do we engage our organisations and forge new approaches? See how fast a motivated professional can develop new skills and approaches and discover how you can develop yourselves as professionals. Take inspiration from short presentations from Rising Stars at Novacroft & Gold Medal and a panel discussion with the other two award winners, Ben Clark at Thomas Cook and Thomas Splaine at RBS, who are presenting as part of their company case studies.   

Mitchell Pink, Resource Planner at Novacroft, Rising Star Award Winner 2016

Mitchell has made a huge difference in a small amount of time. Off the back of studying for the advanced certificate, he has been able to demonstrate the value of planning and importance of understanding employee engagement.


Keith Ambler Resource Planning Analyst at Gold Medal – highly commended by Judges in the Rising Star Awards

Keith has been Highly Commended for his contribution to Planning at Gold Medal. Keith is always looking to improve and develop his interactions and reporting with his internal stakeholders to provide a better and consistent planning service.

 

Ben Clark, Forecaster at Thomas Cook, Rising Star Award Winner 2016

Ben has been recognised for his developing of meaningful insight, service level delivery and improvement on customer experience. Talking to teams and key stakeholders he learned about their requirements and created data driven insight.

 

Thomas Splaine, Scheduler at RBS, Rising Star Award Winner 2016

Thomas has developed new metrics and MI reporting as well building an Access database linking directly to the workforce management system. He took full responsibility for planning for an area which had previous been describe as “not plannable!”  when he started planning for web chat.