14:10 - 14:50 Severn Trent – Leadership in Planning
How do you develop your teams and build credibility? Gain insight from Neil Clarke, award winning manager, and his team, including Scott Towers who was commended by judges in the analyst of the year awards. This case study from Severn Trent demonstrates great use of insight, strong engagement with the business and development of the planning team.
- Hear their top tips for engaging stakeholders, colleagues and customers.
- Gain insight about what makes an inspiring, professional and effective planning function.
- Take the opportunity to ask inspiring individuals about how they achieve success.
- Use this to focus your opportunities for learning, development and improvement.
Neil Clarke, Real-time Specialist at Severn Trent Water, Manager of the Year
Neil has demonstrated the value of using meaningful MI for planning, engaging with the business at different levels. An advocate of 1-to-1 coaching and focusses on engagement, spending time with operational leaders and TLs, his career has taken him from digging holes to moving into the contact centre and being an inspirational manager.
Scott Towers, Scheduling Analyst at Severn Trent Water, Highly Commended Analyst of the Year
Speaker Bio to be added