11:50 - 12:30 Focus on Real time & tactical planning
Take time to learn more about best practice in real time & tactical planning, with our panel of experienced and award-winning practitioners:
- Gain insight on how to overcome challenges & drive excellence in these key areas of planning.
- Hear their top tips for engaging stakeholders, colleagues and customers.
- Gain insight about what makes a professional and effective real time function.
- Take the opportunity to ask inspiring individuals about how they achieve success in this area.
- Use this to focus your opportunities for learning, development and improvement.
Speakers to include:
Yorkshire Building Society, Highly Commended Team of the Year, for Real-Time
This highly-commended team are committed to improving by engaging with their key stakeholders as well as continually developing their Real-Time capability.
Paul Rice, Workforce Management Director at American Express