11:50 - 12:30  Focus on Real time & tactical planning

Take time to learn more about best practice in real time & tactical planning, with our panel of experienced and award-winning practitioners: 

Speakers to include:

Yorkshire Building Society, Highly Commended Team of the Year, for Real-Time

This highly-commended team are committed to improving by engaging with their key stakeholders as well as continually developing their Real-Time capability.


Paul Rice, Workforce Management Director at American Express