11:00 - 11:40 Planning for Public Service
Gain insight on best practice from Sandwell Council & Yorkshire Ambulance Service (YAS). Focus on how to overcome challenges & drive excellence in these key areas
- Hear their top tips for engaging stakeholders, colleagues and customers.
- See what makes an inspiring, professional and effective planning function in public service.
- Take the opportunity to ask inspiring individuals about how they achieve success.
- Use this to focus your opportunities for learning, development and improvement.
Wayne Deakin, Workforce Planning Manager at Yorkshire Ambulance Service, Planning Hero Award Winner 2016
Wayne has helped to transform planning within YAS. An active member of the professional planning community and committed lifelong learner, he has also helped to inspire others from within his organisation to take an active role within The Forum.
Nicola Biddle, Service Development Manager at Sandwell Council – Highly commended Team of the Year, for Public Service This is a story of extending the reach of planning to make a real difference to the value of public service. This team has made a huge difference in a short space of time through planning, knowing their numbers and most importantly knowing their people.