Nicola Callan, Director

nicola.callan@theforum.social
07525 712 008

Nicola is a Director at The Forum having previously been our Head of Learning & Engagement from 2014 – 2017. She is responsible for the operational and people elements of our team, and for the individual engagement of our members with our programmes. Nicola is passionate about identifying, building and developing strengths and in creating the right conditions that release our potential and that of those around us.

Nicola started her career in the travel industry working in customer facing and management roles in Spain and in the UK. A move to a consultancy firm in Financial Services generated experience in process definition and improvement methodologies before moving into customer journey mapping and quality assurance. Prior to leaving Financial Services, Nicola specialised in organisational redesign and colleague engagement. Additionally, she has significant experience in people leadership principles and is an active coach and mentor.


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